I'd love to hear from you and discuss how we can improve St. John's for all of us! Fill out the form below, connect on social media or call at 709-576-8217. You can also email me directly at ifroude@stjohns.ca.

Name *

Office Location:

City Hall
10 New Gower Street
St. John’s NL  A1C 1J3


Mailing Address:

City of St. John’s
P.O. Box 908
St. John’s NL  A1C 5M2


Clogged sewer, a sign missing, or garbage strewn across the street? 

I am happy to help, but if it is urgent, call 311 to make the City aware of the issue.

Take advantage of the city's Access 311 service. Access 311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week.

Access St. John's 311 service centre representatives are knowledgeable in covering a wide range of civic programs and services. Our goal is to provide easy access to City information as well as consistent and accountable response to citizens' service requests.

Check us out at Access 311 to find the information you want or to enter many of your requests online.

Call Access St. John's any time of day or night, 7 days a week, 365 days a year or connect to Access 311 online here.

In St. John's dial 311. Outside St. John's dial 709-754-CITY (2489)

Emergency calls, about life saving matters, must be made by dialing 911

In-person service is available at our Access St. John's Centre on the first floor of City Hall, from Mondays to Fridays, 8:30 a.m. to 5 p.m.